Driven, strategic inside sales account manager-achieved sales goal 43% above quota Grew sales revenues 47% and sustained a client retention rate of 98% Methodically grew client list 55% through extensive cold calling and aggressive prospecting Achieved top sales honors for several consecutive years with Cisco; HP, Microsoft and Firefly Professional sales training courses with Miller Heiman, SPIN Selling, Solution Selling, and Sales Performance Company, Cisco Sales Expert Certified Fundamental Technical Skills Cloud Computing, SaaS Platform, ConnectWise, Outsourcing, E-Commerce, EDI, EAP, Datacenter, ERP, SAP, Cisco, CAD, Managed Services, Healthcare, Hp, HR, Profit Analytics, ILT, an understanding of Networks, Security, Enterprise software and Visual Basic .NET, VPN, PowerPoint, e-learning, Act, Goldmine, Zoho, Word, Salesforce.com, Siebel, Web-based demonstration skills, Social-networking contact-generation tools.