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Dedicated, resourceful and highly qualified technical project management professional with, • 16 y...

Dedicated, resourceful and highly qualified technical project management professional with, • 16 years of experience in senior management level with application development and deployment, project management, planning, organizing, improving efficiency of operations, implementing various ERP and BI solutions, Storage & Backup, IT infrastructure, BPO Operations, and data warehousing systems for large public and private sector organizations; • Expertise in formulating and presenting high ROI for cutting edge technologies to fulfill user needs; • Knowledge and skill of assuming responsibility for setting and efficiently managing yearly departmental budget; • Unique combination of strengths in both the technology and project management arena; • Proven ability to successfully analyze an organization’s critical business requirements, identify potential opportunities for improvements or support of future growth and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenue and improving customer service offerings; • Capacity to guide operations and technical projects through their entire life cycles including design, validation, planning, scheduling, budget forecasting and control, supervision, documentation, and reporting; • Ability to lead/direct, evaluate, manage and coordinate efforts of project team members, engineers and technicians, and perform all relevant personnel management activities including staffing, recruitment, training and development, delegation of tasks, supervision, coordination, appraisal, and feedback for improvement; • Expertise in System Development Life Cycle Management to ensure efficient deployment of resources, increased program productivity, reduced costs, and the alignment of critical process and technology needs with strategic product development goals; • Proven ability to manage complex programs consisting of multiple, concurrent projects to include creation of accurate schedules and budgets, leadership of cross functional teams, resolution of critical path issues, management of risks, and delivery of quality results consistently on time and within budget; • Excellent written and oral communication and negotiation skills capable of influencing at all levels of business and technical management; • Proven ability to deliver excellent customer service, interact effectively with clients and vendors, and resolve issues in an efficient and timely manner; • Ability to employ analytical and critical thinking skills towards developing innovative solutions to business and technical problems • Masters in Business Administration combined with a visionary and motivational leadership style and emphasis on customer-focused approach, support, process standardization, developing core values of integrity, teamwork, trust, quality, open communication, and growing as well as mentoring the team. CORE COMPETENCIES AND SKILLS ERP/CRM Planning Leadership Vendor Management Networking Program Management Unified Communications Business Process Procurement Strategic IT Planning Budgeting Training/Mentoring WAN/LAN Analysis & Design Data Center Management SOA/BPM Data/MPLS EDI/XML Customer Service SaaS/IaaS BYOD VOIP/PBX Active Directory eCommerce Disaster Recovery App Development Business Intelligence Contract Services TECHNICAL EXPERTISE Software: Oracle 11i/R12 (Financials, SCM, Customer Support), Oracle Application Servers, Oracle Database 9i,10G and 11G, Oracle Developer Suites, JDeveloper, Oracle APEX (Application Express), SOA, BPM, Oracle iStore, Oracle EDI Gateway, XML Designer, Microsoft SQL Server, Subversion, Jira, Microsoft CRM, MS Office, SharePoint and Crystal Reports. O/S: Linux, HP-UX, Lotus Notes 5.X, Windows NT, Server 2011 and XP. Hardware: Windows/MAC, Modems (dial-up, direct line and cable),Cisco Routers, Bridges, Switches, Avaya ACD, Nortel PBX, IBM, HP, Compaq and Dell servers. Networks: Microsoft, DSL, VOIP, MPLS, TCP/IP. Languages: C, C++, SQL, PL/SQL, VB, ASP, HTML, XML, Java, JSP, J2EE, PHP.

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