• 7 years of experience in PeopleSoft HRMS/HCM Applications and involved in implementation, Suppor...
• 7 years of experience in PeopleSoft HRMS/HCM Applications and involved in implementation, Support and upgrade of PeopleSoft HRMS 9.1/9.0 • Techno Functional expertise in PeopleSoft HCM, NA Payroll, Base Benefits, Automated Benefits, Time& Labor, Employee Self Service and Manager Self Service modules. • Have proficiency in People Tools such as Process Scheduler and PS Query. • Interacted with the Reporting Strategy Team to analyze the reports required for the business needs. • Used PS/Query to create adhoc queries for reporting purpose to fulfill company’s specific needs. • Experienced in testing the functionality at the unit and system level. • Extensively used Reporting tools such as Process Scheduler, SQR, Taleoand AVAYA reports in the creation and generation of organizational decision-making reports. • Have strong communication skills, well organized and able to work individually or in a group. • Strong experience in Human Resources and business management with a proven ability to quickly absorb subject matter, recommend improvements in processes and manage teams to produce outcomes in high stress fast-paced organizations. • Strong troubleshooter with analytical and problem solving skills • Create an environment of trust, foster communication and encourage creative thinking to achieve the goals of business. • Ensured integration with support functions viz., Quality, Training and HR to ensure smoother delivery. • Contributed to the creation of a community of best practices by building and maintaining relationships with Global HR Business Partners to address HR related inquiries. Liaison with location heads for better engagement in process improvement practices. Experienced in working in a virtual team environment. • Created modules for new teams on – US Policies and Procedures, Learning Management System, Payroll and Benefits, Leaves, Onboarding, Staffing, Hiring Manager Web-top, US Culture and team building exercises with the support of Training team and the Training Head. • Recommended and supported cross training for the team members for placement across Lines of Businesses to promote growth, reduce attrition and balance workloads. • Collaborated with the Risk management team to create and implement the Disaster Recovery and Business Continuity plan. Primarily focused on Control Self-Assessment (CSA), Resiliency Risk Management, Data Privacy, Internal Audit support and Third Part Oversight compliance (TPO) for the department. • Part of the Functional Leads group where we were responsible for Talent Assessment and Performance Appraisal for HRSD staff members globally. • Process transformation and continuous improvements for customer satisfaction and employee retention. • Being a Consultant expert in dealing with HRMS, Benefits, Benefits Administration, Payroll End- users, explains them the pros & cons of developing projects & provides innovative and alternate solutions for their requirements. • Commendable experience in Data Conversion, Migration, Import and Upgrade involving the tools like People Tools, SQRand Import Manager. • Produced many ad-hoc reports using SQL, PS Query or Crystal reports to verify data withinthe system data tables. Produced reports to validate system user access were in compliant with Internal Audit request and access in compliance with SOX regulations. • Provided excellent support during UAT/Production deployment • Worked closely with internal teams and hiring managers to assist with recruitment efforts and assisted both external and internal hiring efforts. Partnered with department heads to forecast and develop plans for key staffing initiatives. • Involved in various projects – call reduction module (transforming calls to case volume through ESS tool), analyzing Tier 1 and Tier 2 cases for quicker resolutions, automation of certificates and employee forms, improving SLA’s, improving quality of HR services etc. • Process transformation and continuous improvements for customer satisfaction and employee retention. PeopleSoft ERP PeopleSoft HRMS/HCM 9.0/9.1, PeopleSoft HCM (Base Benefits, Benefits Administration, North American Payroll, Workforce Admin, e-Benefits, e pay) Reporting Tools Process Scheduler and PS Query, Reporting solutions Operating System Windows XP, Windows NT, Windows 95, MS-DOS Others MS Office (Word, Access, EXCEL, Power Point),Microsoft Project, Outlook etc., WIN Lec, Scala, EMS (Engineering management Systems), Oasys, Fidelio, Lotus Notes, PeopleSoft, HRIS (Job Connect, LMS, Manager WebTop, Staffing WebTop), Taleo, CMS, Answerkey. Knowledge of Avaya and ADP
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