IT business professional with nearly 10 years of experience specializing in custom enterprise software and hardware deployments. Proven expertise in product and software training, system integration, computer networking, end user support, and exceptional analytical and troubleshooting skills. Skills Software Platforms: iOS, Google Apps, VMware, Microsoft Windows XP, and Microsoft Windows 7 Data Storage: XtremIO, ViPR, VSPEX Blue and VNX Unisphere (Data Management) Applications: Salesforce CRM, RSA, Syncplicity, WebEx, mCLASS Suite, and Allscripts Registration and Scheduling Network: TCP/IP, DNS, NTP, Cisco Switches and Routers Languages: Basic SQL